Windows 11 Support Center. HP Support Solutions is downloading. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
The detected OS is the operating system that we have detected you are using. We will offer drivers and other solutions in this OS first. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change'. Select an operating system and version to see available software for this product. Detected operating system: Selected operating system: Select your operating system and version ,.
HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience. We were unable to retrieve the list of drivers for your product. We were unable to find drivers for your product. Try manually selecting your operating system.
If your operating system is not listed then HP may not provide driver support for your product with that operating system. Read more: I don't see my operating system. We were unable to find any drivers for your product.
Drivers may be in development so please check back at a later date or visit the product homepage. Here is the List. Let us detect the drivers you need for this HP PC. Our automated tool will simplify the choices you have to make. Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Driver detection is now available for the desktop download experience.
Give it a try on your PC! You only need to do this once to guarantee a faster support experience at any time. Learn more. HP Support Solution Framework is downloading. Locate the file in your browser window, and double-click to begin installing. Wait until the installation has finished then click on continue. Visit the product home page for more support options. The PC you are currently using does not match the PC you have selected. To detect drivers for the PC you have selected, initiate detection from that PC or click on "All Drivers" below and download the drivers you need.
Driver detection is temporarily unavailable. Please try again later. HP has scanned your product but currently has no suggestions for driver updates. The list of all available drivers for your product is shown above. HP encountered an error while trying to scan your product. Please see this document here for current information regarding the Apache Log4j vulnerability. Check documents and videos on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. Select registration option. Error: Javascript is disabled in this browser. This page requires Javascript. Modify your browser's settings to allow Javascript to execute. See your browser's documentation for specific instructions. HP Customer Support. Select your model. How does HP install software and gather data? Apache Log4j Update Please see this document here for current information regarding the Apache Log4j vulnerability. Need Windows 11 help? Go to www. When you install remotely by connecting through UNC, it first looks for the driver in the local driver store.
If available, it will install the driver without any further prompts. Only if an inbox driver is not available will it prompt for the driver location. In this case it is nothing but using the same steps as in the x64 driver scenario, but in this case the additional driver we will be adding will be a 32bit driver.
Common Issues seen while installing a bit driver on a bit server and vice versa. A good example is Windows print servers where you cannot add an x64 driver.
An example of this is a recent case I was working where we needed to install a bit driver for an already present inbox HP LaserJet PCL 5 x64 driver. The obvious thing to do first was to obtain the bit driver from the OEM website for installation. Hence we downloaded and tried installing it, but this failed.
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